© 2016 Giles Woolfson. All rights reserved. 

Giles Woolfson

Workplace Mediator

My aim is to help your employees work together for the benefit of your organisation. Workplace mediation enables people to put past issues behind them, move on and ensure the focus can once again be on the organisation and not the issues which are preventing work from being done. If legal proceedings have been raised, I will work to find a solution which resolves these proceedings and avoids the inevitable uncertainty, risk, time, and usually cost, which is involved.


I am on the Scottish Mediation Register. I am also a practising solicitor and an accredited specialist in employment law. I tutor in mediation at the University of Strathclyde. I have worked with employers and employees for over 18 years. My knowledge and practical experience of employment law allows me to understand the potential implications if a resolution is not reached.

I listen carefully to the concerns of those involved. I seek to establish a good rapport and a mutual trust to help parties reach a solution.

April 2, 2018

Workplace banter can be a problematic area. Different people have different views about what is acceptable. Words which would have gone unchallenged in the past, and which many people may have viewed as "banter", in a number of cases will now be almost universally unacceptable.

The problem can be that sometimes people are not aware of changes in what is acceptable. This can result in comments, perhaps intended to be humorous o...

September 10, 2017

Are you an employee who is being asked to take part in mediation? Are you very sceptical of the idea? Can you think of nothing worse than being in the same room as your colleague?

Mediation is difficult, there's no doubt about it. A workplace mediation might be taking place in the context of a grievance procedure which is either about to start, in the process of being carried out or been completed. The problem often is that a g...

March 25, 2017

In a typical workplace mediation, the only people present will be the parties and the mediator. However, sometimes issues have moved on to a stage where lawyers are involved.  This could be the case where the employment relationship continues and also where an employee has resigned or been dismissed. In either case the employee may have raised employment tribunal proceedings. 

In these mediations lawyers play an essen...

January 30, 2017

HR professionals play a very important part in helping achieve the resolution of workplace disputes.  Often HR will be the first point of contact for an aggrieved employee.  It may be that at that point all the employee wants is a private conversation with HR, with nothing further to happen. Alternatively, HR may suggest an informal resolution and may facilitate a discussion to that effect. There is always the option of a form...

January 23, 2017

Being bullied massively impacts on a person’s life, and not only at work but also their home life. Bullying at work can take many forms, from leaving endless post-it notes on a desk with unreasonable demands, to repeatedly undermining a colleague in team meetings, to shouting and swearing and even reducing a colleague to tears. It happens, and it happens frequently.

There is a saying that “one person’s bullying is another perso...

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